PTAC Region 3: Helping Local Businesses Flourish

Pamela Poort, Director, Procurement Technical Assistance Center (PTAC)

Direct Dial: 231-722-7700 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Pamela Poort has been the Director of the Procurement Technical Assistance Center (PTAC) for 23 years, counseling business owners in marketing their products and services to federal, state, local and international markets.  Ms. Poort has extensive experience in government contracting procedures and policies, government regulations, bid preparation, and pre- and post-award administration.   

Pamela attended Grand Valley State University, from which she received a B.B.A. majoring in Marketing with a Minor in Management.  She completed the International Marketing Program from the Thunderbird Management Center, American Graduate School of International Management, and has received her Associates and Master’s Certificate from the George Washington School of Business.  Her studies related to government contracting are ongoing through the Defense Acquisition University and Federal Publications. 

Pamela is a board member of the PTACs of Michigan, Inc., and is Chair of the By-Laws and Internal Policies Committees.  Poort is also a member of the Association of Procurement Technical Assistance Centers (APTAC), sitting on the Board of the By-Laws Committee.  She is active with several Chambers of Commerce and Economic Development Organizations.

 The PTAC provides government contracting assistance to all business types in a 12-county service area that includes: Gratiot, Ionia, Kent, Lake, Mason, Mecosta, Montcalm, Muskegon, Newaygo, Oceana, Osceola, and Ottawa.

Shelia Polacco, Counselor, Procurement Technical Assistance Center (PTAC)                                 Direct Dial: 231-724-3187 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Shelia Polacco has been with the Procurement Technical Assistance Center (PTAC) for 14 years and has nineteen years of previous government contracting assistance with a large defense contractor.  Shelia provides technical support to businesses, handling requests with strict confidentiality.  She performs initial counseling sessions and identifies and locates government bid opportunities.  She engages in one-on-one counseling to address client issues such as applications and registrations, marketing strategies, bid preparation assistance, and subcontracting opportunities.  Shelia assists area businesses in contracting with federal, state and local governments. 

 Shelia has received her Associates Certificate in Government Contracting from the George Washington School of Business.  She is continuing her education through the Defense Acquisition University.  She is a member of the Association of Procurement Technical Assistance Centers (APTAC) and the PTACs of Michigan, Inc. 

Ami Gongalski, Counselor, Procurement Technical Assistance Center (PTAC)                                  Direct Dial:  616-717-1565 or click here to send an email

Ami recently joined the Muskegon Area First Procurement Technical Assistance Center (PTAC) in January of 2012.  Ami provides technical assistance and counseling related to government contracting to PTAC clients, along with market research and registration assistance to businesses, concentrating mainly in Kent and Ottawa Counties.  Ami received her Bachelor of Arts Degree from Western Michigan University and is continuing her contracting education through the Defense Acquisition University and Federal Publications.  She is a member of the Association of Procurement Technical Assistance Centers (APTAC) and the PTACs of Michigan, Inc.